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1parkplace Improves Customer Care With Aria Systems Subscription Billing Platform(April 25, 2012)
SAN FRANCISCO, CA -- (Marketwire) -- 04/25/12 -- Aria Systems, Inc., the leading provider of cloud billing and subscription management solutions, today announced that 1parkplace, Inc., a premier provider of internet-based real estate solutions, has deployed the Aria Subscription Billing Platform.
1parkplace offers world-class lead capture, customer relationship management and internet marketing solutions for the real estate industry. With more than 15,000 of the nation's top real estate agents, brokers and mortgage lenders using its online solutions, the company needed an advanced subscription billing system that would meet its current requirements as well as scale with the planned growth of the business.
By replacing their existing system with the Aria Subscription Billing Platform, 1parkplace was able to quickly and easily automate their entire billing process, increasing transaction visibility while enabling better management and continuous improvement of their customer relationships. The company was also able to launch new products faster and more easily.
"One of the biggest challenges for 1parkplace has been managing our diverse, rapidly growing customer base, which ranges from individual real estate professionals to Tier 1 organizations such as Century 21 and Prudential," said Steve Fox, chief operating officer, 1parkplace. "The Aria Subscription Billing Platform was the only solution able to quickly deliver the advanced capabilities we required, in particular the active notification feature: account updates that used to take several months to resolve are now acted on immediately and can be settled within a few days."
The Aria Subscription Billing Platform provides the following benefits to 1parkplace:
- Monetization flexibility: full data transparency of multiple, real-time revenue streams.
- Reduced operating costs: no manual reconciliations or processes as billing and subscription fulfillment are fully automated.
- Rapid time-to-market for new products and offerings: it now takes minutes to launch new solutions instead of days.
"'Home grown' legacy billing systems aren't able to easily and efficiently scale to support the needs of rapidly growing, subscription-based businesses," said Sandra Vaughan, chief marketing officer, Aria Systems. "The Aria Systems Billing Platform makes it possible for companies like 1parkplace to transform their business, enabling them to quickly scale their operations and offerings while providing new levels of customer service and further distinguishing themselves from the competition."
About Aria Systems
Aria Systems is the leading provider of cloud billing and subscription management solutions for Global 2000 companies. The Aria Subscription Billing Platform is the industry's only advanced subscription billing solution capable of managing the entire subscriber life cycle for all recurring revenue models as a company grows and expands its business. Disney, Pitney Bowes, Ingersoll Rand, DreamWorks, EMC, Internap, VMware, Taleo and Hootsuite all rely on Aria Systems for fast time-to-market, low operational costs and monetization flexibility. For more information about Aria Systems, visit www.AriaSystems.com.
Aria Systems and the Aria logo are registered trademarks of Aria Systems, Inc. All other trademarks are the property of their respective owners.
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